Shipping policy

Estimated Shipping Time

All orders shipping within Australia is shipped from our warehouse in Melbourne with partnered courier companies such as Startrack, AusPost & TNT.

Packages usually reach their destination in the time range mentioned at checkout but can occasionally take longer.

 

Order Processing Time

JOURNEY understands that getting your items quickly is important to you, so we make every effort to process your order quickly.

Orders typically ship the same day or within 1 business day from the time your order is received. Please note that weekends do not count as shipping days.

 

Tracking Info

Orders ship with a tracking number. The carrier and tracking information is emailed to you once your shipment has been completed.